• Representation of European Companies
• Purchasing and Consulting Services for the Assembly of Industrial Plants
• Consulting for Development Processes
• Sales and Import of Industrial Products, Plants and Machines
• Customer Service
SUPPORT is a company established in 1.999 in the South-American market. It has its headquarters in São Paulo, Brasil and a branch in Gifhorn, Germany. It was founded due to the need of European companies that plan to have their start-up in Brasil, advising in their processes of development, and the need of Brazilian companies for reliable local contacts.
SUPPORT currently utilises the know-how of Swiss and German companies, together with profound knowledge of the Brazilian trade and local legislations in order to adapt the company’s activities to the customer’s individual needs and requirements.
It is our objective to establish discernible values for our customers by offering product solutions, customer service and process solutions that enable cost reductions and the detection of inefficiencies, thus increasing company returns.
SUPPORT comprises of a business structure which consolidates professionals having a profound knowledge in the fields of automation, mechanical and measurement engineering. Consequently, we have the expertise to consult customers in the effective operation of import and installation processes and also to undertake and control those processes on the customer’s behalf.
SUPPORT aims to uphold its status of recognition as a body of representation and consultancy. We engage in a commitment to guarantee the quality of current services and to maintain the transparency of customer and trade relations. We strive to generate an atmosphere of growth and profit both for our customers and ourselves.
It is our mission to attend to our customers by offering high-quality consultancy services and to handle inquiries in such a way as to deliver the product solutions that best suit the needs and requirements of each individual customer, so that they are able to achieve progress, excellence in performance and the realization of their goals.
SUPPORT is bound to the following commitments:
• transparency and ethics in trade relations and communications
• quality in dealings with customers
• coherence in the vision and mission of the company
• socially responsible business behaviour
• professionalism in the business
• increasing company revenues for customers and for SUPPORT
• maintaining good customer relationships through regular business contact
Our technical team is composed of professional engineers with profound experience and knowledge in the current state of technological innovations. The team is familiar with the latest principles and newest techniques in the areas of marketing research, problem-solution generation and equipment installation. A training programme at our customer's parent companies is conducted every two years. On request, further training is arranged.